Questions About Staff Training
Is initial training included with the equipment?
Yes. Every KIDSjumpTECH system comes with free remote onboarding. After installation and remote calibration, we set up a live Zoom or Google Meet session covering operation, software navigation, activities, and basic troubleshooting.
Is there a limit on the number of participants?
No. We can train a single designated operator, an entire department, or your full team, and we’ll adapt the approach to your organization’s structure and the roles of the people who will use the equipment.
Can training help us plan lessons and activities?
Yes. We explain the general principles of choosing games and tying activities to educational or developmental goals. For systems like the Interactive Floor, we also provide ready-to-use lesson plans and manuals. Your staff develops and runs activities within its own professional programs.
Do you provide training for every product?
Yes. Training is available across our full product range and tailored to the equipment and software your organization uses.
Can we arrange training for new employees later?
Absolutely. We offer free follow-up onboarding for new hires through Zoom. Manuals and recordings from your initial training can also help them brush up on the operating basics.
Can training take place at our facility?
Yes. Optional on-site training is available for organizations that need practical workshops on site. It’s charged separately, with pricing based on location and how many training days and hours you need.
What help is available after onboarding?
We provide free remote technical and operational support for the life of the equipment. Contact [email protected] for technical questions, or set up a free Zoom consultation for guidance on the interface, games, and everyday use.