FAQ

Our interactive technology blends education and entertainment, fostering creativity, critical thinking, and problem-solving skills in children. By providing engaging and immersive experiences, we strive to make learning fun and impactful.

Our products are designed to cater to a wide age range, typically spanning from preschoolers to early teens. We offer a variety of interactive solutions tailored to different developmental stages and learning needs. Even adults love using our apps. 

Yes, safety is our utmost priority. Our products undergo rigorous testing to ensure they meet the highest safety standards. We take every precaution to create child-friendly and secure interactive experiences. 

We collaborate with educators and experts to develop age-appropriate educational content that aligns with curriculum standards. Our interactive technology integrates engaging educational elements, such as math, science, language skills, and more.

Yes, we offer customization options to meet specific educational requirements and themes. Our team works closely with clients to develop tailored solutions that align with their objectives and curriculum. We are in vigorous development of special systems for Autistic Children.

We provide resources, guides, and support to parents and educators to maximize the benefits of our products. We offer suggestions on incorporating interactive experiences into lesson plans, setting up safe play environments, and fostering educational engagement.

Yes, our products are designed to be compatible with commonly used devices such as projectors, tablets, and computers. We strive to ensure accessibility and ease of use across different platforms.

Absolutely! We provide dedicated customer support to address any inquiries or issues you may have. Our team is committed to ensuring a positive experience with our products and is ready to assist you.

Our interactive products are available for purchase through our website. Visit our website for more information on how to make a purchase or simply call our customer service phone line. You can also schedule a Live Demo prior purchasing any of our products. 

No, we do not charge any subscription fees. You will never have to pay more.

Yes, our products can be plugged into a standard power outlet.

Yes, our products can work offline. An Internet connection is required for remote tech support or when we need to update the software to add new games.

If you face any technical issues, you can call our tech department and provide the Team Viewer ID which is already installed on each unit. By providing a one-time password, you will give our technicians remote access to the unit, enabling them to run diagnostics and help you resolve the issue. If detail replacement is necessary, we will send you a new one and ensure everything works properly.

We provide a 2-year warranty and 24/7 tech support.

Yes, we offer FREE US Shipping. If you are ordering from outside the US, please contact us so we can calculate the shipping cost for you.

The standard lead time is 2-4 weeks

No, you will not have to buy anything additionally. Everything you need for the system to work is included in the package

Yes, we provide free game updates. Whenever we create new games, we will contact you and upload them for you for free.

Got more Questions? Here are some options:

Ask Us via Chat

Connect with our friendly customer support team in real-time through our live chat feature. Simply, look for the chat icon in the bottom corner of the screen. Click on it to start a conversation, ask questions, and receive immediate assistance.

Contact Support

For comprehensive support and information, visit our dedicated support page on our website. There, you’ll find an array of resources, including FAQs, troubleshooting guides, product manuals, and more. If you can’t find the answers you need, you’ll also find a contact form on the support page. Fill it out with your inquiry, and our team will respond to you promptly.