Privacy Policy

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected through our Website, lead forms (including Facebook, Instagram, and Google Ads), SMS/text messages, and email for a variety of business purposes described below. We process your personal information to enter into or perform a contract with you, to serve our legitimate business interests, with your consent, and/or to comply with our legal obligations.

We use the information we collect or receive to:

Provide the requested information and deliver our services.

We use your information to respond to your requests, send product details, brochures, pricing information, case studies, and deliver any services or resources you request.

Send administrative information.

We may use your personal information to send you product updates, service information, new features, or updates to our terms, conditions, and policies.

Send automated email and SMS/text communications.

With your consent (including consent provided via lead forms), we use your email address and phone number to send:

• welcome messages
• product and pricing information
• follow-up email and SMS nurturing sequences
• appointment reminders
• customer support messages
• promotional or educational content
• All SMS communications are delivered through our dedicated A2P-registered phone number.

You may opt out of marketing emails or SMS messages at any time (see “WHAT ARE YOUR PRIVACY RIGHTS?”).

Assign follow-up tasks and support sales communication.

Your submitted information may be used to assign call tasks, enable customer support outreach, and determine the preferred method of communication (email, phone, or text message).

Improve and personalize your experience.

We may use your information to tailor our content, messaging, communications, and Website experience based on your preferences and interactions.

Protect our Services and prevent fraud.

We may use your information as part of our efforts to maintain safety and security, including fraud monitoring, abuse prevention, and identity verification where applicable.

Enforce our terms and comply with legal requests.

We may process or disclose your information if necessary to enforce our policies, comply with regulatory requirements, or respond to legal requests such as subpoenas or court orders.

Fulfill and manage orders.

If you make a purchase, we may use your information to process payments, manage orders, returns, or warranty services.

Administer promotions or surveys.

We may use your information if you participate in contests, surveys, or promotional campaigns.

Deliver targeted advertising and measure performance.

We may use your information to deliver advertising relevant to your interests and measure the performance of our ads and marketing campaigns.

3. EMAIL COMMUNICATION

In Short: We use your email address to deliver requested information, provide service-related updates, and send marketing or nurturing messages in accordance with your communication preferences.

When you submit your information through our Website, Facebook Lead Ads, Instagram Lead Forms, Google Ads forms, or any other contact form, you may receive email communications from us. These emails may include:

• Welcome messages and confirmation of your inquiry
• Product brochures, pricing information, case studies, and educational materials
• Follow-up and nurturing messages designed to help you learn more about our products and services
• Reminders, appointment scheduling links, and customer support information
• Updates about new features, improvements, promotions, or company news
• Marketing or promotional communications, where permitted by applicable law

We send these emails using our authorized email distribution systems (including SMTP). Each email contains a clear explanation of how to unsubscribe or update your communication preferences. You may opt out of marketing or promotional emails at any time by clicking the “unsubscribe” link included in our messages, or by contacting us directly at [email protected].

Please note that even if you opt out of marketing emails, we may still send you essential service-related or administrative messages (for example, order confirmations, safety notices, warranty information, or required legal notices).

We may use email-tracking technologies (such as open tracking and link tracking) to better understand engagement with our communications and to improve the relevance of our messages. This data is used only for internal analytics and is not shared with third parties except as necessary to provide our email services.

In Short: We use your mobile phone number to send service-related and informational SMS messages when you provide consent. You may opt out at any time by replying “STOP”.

When you submit your information through our Website, Facebook Lead Ads, Instagram Lead Forms, Google Ads forms, or any other contact form, and you provide your phone number, you may receive SMS/text messages from us. These messages may include:

• A welcome text confirming receipt of your inquiry
• Short reminders to check your email for important information (such as brochures or pricing)
• Brief educational or informational updates about our products or services
• Notifications about company news, achievements, or relevant announcements
• Appointment reminders, scheduling prompts, or calls to action
• Occasional promotional or marketing messages, where permitted by law

We send SMS messages using a dedicated A2P-registered phone number through our provider (RingCentral).

Our SMS messages do not contain links unless explicitly allowed and compliant with carrier rules.

Your Consent

By providing your phone number and submitting a form, you consent to receiving SMS/text messages from us for the purposes described above. Message and data rates may apply based on your mobile plan.

Opt-Out / STOP Instructions

You may opt out of SMS messages at any time by replying “STOP” to any message you receive from us.

After opting out, you will no longer receive text messages, but you may still receive email communications if you have not unsubscribed from email marketing.

HELP Instructions

If you need assistance, you may reply “HELP”, or contact us at [email protected].

Frequency

Message frequency varies based on your interactions with our services. We may send multiple messages initially to respond to your inquiry, followed by periodic informational or follow-up messages. You will not receive more messages than reasonably necessary to provide our services or fulfill the purpose for which you contacted us.

Data Use

We do not sell or share your phone number with external marketers. Your number is used only for communication related to your inquiry, your preferences, or your relationship with KIDSjumpTECH.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice, unless a longer retention period is required or permitted by law.

We retain personal information only for as long as it is reasonably necessary for:

• providing our Services,
• communicating with you,
• maintaining accurate business and sales records,
• complying with legal, tax, accounting, and regulatory obligations,
• resolving disputes, and
• enforcing our agreements.

The specific retention period may vary depending on the type of data and the purpose for which it was collected. In general:

• Lead and customer data stored in our CRM (Kommo) is retained for as long as the account remains active or for as long as we have a legitimate business need to retain it.
• Email and SMS communication logs (including opt-ins and opt-outs required by A2P/TCPA regulations) may be retained longer to demonstrate compliance with messaging laws.
• Technical logs and system records may be kept for a shorter or longer period depending on security, auditing, and operational requirements.

When we no longer have an ongoing legitimate business need to process your personal information, we will delete or anonymize it. If deletion is not immediately feasible (for example, because data is stored in automated backups or archives), we will securely store such data and isolate it from further processing until deletion becomes possible.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short:

We use a combination of organizational, technical, and administrative safeguards to protect your personal information. However, no online system is entirely secure.

Full Version:

We have implemented appropriate organizational, technical, and administrative security measures designed to protect the personal information we process. These measures include, but are not limited to:

• Secure data transfer (TLS/SSL encryption) when you submit information through our Website, Meta platforms, or integrated forms.
• Encrypted storage within our CRM (Kommo) and other tools used for lead management.
• Access controls and authentication, ensuring that only authorized team members can access your data.
• Regular monitoring of our systems for potential vulnerabilities.
• Vendor security compliance: our service providers (including Kommo, Make, Google Workspace, and RingCentral) use industry-standard security practices for data protection.

Despite our safeguards and efforts, no electronic transmission over the Internet or information storage system can be guaranteed to be 100% secure. Therefore, we cannot promise or guarantee that unauthorized third parties will not circumvent our security measures and access, steal, or alter your information.

You acknowledge that transmitting personal information to and from our Website or through third-party platforms is done at your own risk, and you should use secure devices and networks when interacting with our Services.

In Short:

We do not knowingly collect personal information from children under the age of 18, and our Services are intended for adults.

We do not knowingly collect, solicit, or market personal information from individuals under 18 years of age. The Website, our marketing campaigns (including Facebook Lead Ads, Instagram Lead Forms, and Google Ads), and our lead-nurturing communications (Email and SMS) are intended for adults and business professionals only.

By using the Website or submitting your information through any of our forms, you represent that you are at least 18 years old, or that you are the parent or legal guardian providing consent for the minor dependent’s use of the Website.

If we become aware that personal information has been collected from a child under 18 without verified parental consent, we will:

1. Immediately deactivate or restrict the associated record,
2. Remove such data from our systems as soon as reasonably possible, and
3. Take steps to prevent future collection from that user.

If you believe that we may have collected information from a minor under 18, please contact us at [email protected], and we will take action promptly.

In Short:

Depending on where you live, you may have certain rights regarding your personal information. You can request access, updates, deletion, or opt out of marketing communications at any time.

Your Rights Under Applicable Laws

In some regions – such as the European Economic Area (EEA), United Kingdom (UK), and certain U.S. states – you have specific rights related to your personal information. These may include the right to:

• Request access to the personal information we hold about you;
• Request correction if your personal information is inaccurate or incomplete;
• Request deletion of your personal information (subject to legal exceptions);
• Restrict the processing of your personal information;
• Object to processing, including for marketing purposes;
• Request data portability, where applicable.

To exercise any of these rights, please contact us at [email protected]. We will review and act on your request in accordance with applicable data protection laws.

Right to Withdraw Consent

If we rely on your consent to process your personal information, you may withdraw your consent at any time.

This will not affect:

• the lawfulness of processing based on consent before its withdrawal;
• any processing performed under legitimate interests or legal obligations.

Your Marketing & Communication Rights

You may control how we contact you:

Email

You may unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link included in our emails.

SMS

You may stop receiving SMS messages at any time by replying:

• STOP – to unsubscribe from future SMS messages
• HELP – to get support or assistance

Your opt-out request will be honored promptly, in accordance with applicable laws (CAN-SPAM, TCPA, CTIA).

Phone Calls

If you prefer not to receive phone calls from us, please email us at [email protected], and we will update your communication preferences.

Rights of EEA, UK, and Swiss Residents

If you are located in the EEA, UK, or Switzerland:

• You may contact your local data protection authority to file a complaint if you believe your privacy rights were violated.
• For EEA/UK supervisory authorities, information is available here:
• https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm
• For Switzerland, the contacts are available here:
• https://www.edoeb.admin.ch

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track («DNT») feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Website, you have the right to request removal of unwanted data that you publicly post on the Website. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).

CCPA Privacy Notice

The California Code of Regulations defines a “resident” as:

1. every individual who is in the State of California for other than a temporary or transitory purpose; and
2. every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose.

All other individuals are defined as «non-residents.»

If this definition of “resident” applies to you, we must adhere to certain rights and obligations regarding your personal information.

What categories of personal information do we collect?

We have collected the following categories of personal information in the past twelve (12) months:

1. Identifiers

Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address and account name

Collected: YES

1. Personal information categories listed in the California Customer Records statute

Name, contact information, education, employment, employment history and financial information

Collected: YES

1. Protected classification characteristics under California or federal law

Gender and date of birth

Collected: NO

1. Commercial information

Transaction information, purchase history, financial details and payment information

Collected: NO

1. Biometric information

Fingerprints and voiceprints

Collected: NO

1. Internet or other similar network activity

Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems and advertisements

Collected: NO

1. Geolocation data

Device location (for example, approximate location based on IP address)

Collected: YES

1. Audio, electronic, visual, thermal, olfactory, or similar information

Images and audio, video or call recordings created in connection with our business activities

Collected: NO

1. Professional or employment-related information

Business contact details in order to provide you our services at a business level, job title as well as work history and professional qualifications if you apply for a job with us

Collected: YES

1. Education Information

Student records and directory information

Collected: NO

1. Inferences drawn from other personal information

Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics

Collected: NO

We may also collect other personal information outside of these categories in instances where you interact with us in person, online, or by phone or mail in the context of:

• Receiving help through our customer support channels;
• Participation in customer surveys or contests;
• Facilitation in the delivery of our Services and to respond to your inquiries.

How do we use and share your personal information?

More information about our data collection and sharing practices can be found in this privacy notice.

We use your personal information, including your email address and phone number, to:

• respond to your inquiries and provide requested information,
• send you service-related and administrative messages,
• send marketing and nurturing communications by email, and
• send informational SMS/text messages where you have provided consent.

You may contact us by email at [email protected], or by referring to the contact details at the bottom of this document.

If you are using an authorized agent to exercise your right to opt-out, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf.

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” your personal data.

KIDSjumpTECH LLC has not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding 12 months. KIDSjumpTECH LLC will not sell personal information in the future belonging to website visitors, users, and other consumers.

Your rights with respect to your personal data

Right to request deletion of the data – Request to delete

You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.

Right to be informed – Request to know

Depending on the circumstances, you have a right to know:

• whether we collect and use your personal information;
• the categories of personal information that we collect;
• the purposes for which the collected personal information is used;
• whether we sell your personal information to third parties;
• the categories of personal information that we sold or disclosed for a business purpose;
• the categories of third parties to whom the personal information was sold or disclosed for a business purpose;
• the business or commercial purpose for collecting or selling personal information.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

We will not discriminate against you if you exercise your privacy rights.

Verification process

Upon receiving your request, we will need to verify your identity to determine that you are the same person about whom we have information in our system. These verification efforts may require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for verification purposes. If, however, we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for verification and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

Other privacy rights

• You may object to the processing of your personal data.
• You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the data.
• You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
• You may request to opt out from future selling of your personal information to third parties. Upon receiving a request to opt out, we will act upon the request as soon as reasonably possible, but no later than 15 days from the date of the request submission.

To exercise these rights, you can contact us by email at [email protected], or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.

In Short: Yes, we will update this notice as necessary to stay compliant with applicable laws, industry standards, and changes in our business practices.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date at the top of this page, and the updated version will be effective as soon as it is made accessible.

If we make material changes to this privacy notice – including changes affecting how we collect, use, or share your personal information, how we communicate via email or SMS, or how we process data obtained through lead forms, Facebook Lead Ads, website forms, or CRM automation – we may notify you in one or more of the following ways:

• by posting a prominent notice on our Website,
• by updating this page,
• by directly sending you an email or SMS notification (where appropriate),
• or by notifying you through your account or dashboard (if applicable).

We encourage you to review this privacy notice regularly to stay informed about how we protect your information and how our data practices evolve over time.

If you have questions or comments about this notice, you may email us at [email protected] or by post to:

4651 SW 51st St Bldg B Unit 801, Davie, FL 33314

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request form by clicking here.